About the RoleWe are seeking a motivated individual to serve as a Virtual Account Agent. You will support account activities, handle routine client questions, and help maintain structured and accurate account information.Key ResponsibilitiesCommunicate with clients via phone, email or chat to answer questions and share updates.Assist the account team with scheduling, paperwork, and follow-ups.Keep client account information organized and up to date.Coordinate with internal teams to ensure smooth handling of requests.Help track progress on active tasks and communication needs.QualificationsPrior experience in customer service or client account management is helpful.High school diploma or equivalent.Strong communication, attention to detail, and organizational skills.Proficiency with CRM tools and online collaboration platforms.