We are seeking a dedicated and detail-oriented Gem Portal Executive to join our team in Delhi, India. This full-time position offers an exciting opportunity to work in a dynamic environment within the gem and jewelry industry. As a key player in our operations, you will contribute significantly to our sales and customer engagement efforts, impacting our business growth and customer satisfaction.Key ResponsibilitiesManage customer inquiries and provide knowledgeable product information through effective communication.Assist in the sales process by capturing leads, following up with potential clients, and closing deals.Coordinate with internal teams to ensure timely delivery of products and services to customers.Maintain accurate records of customer interactions and sales processes in the CRM system.Participate in team meetings to share insights and strategies for improving sales performance.Monitor and analyze market trends to identify new business opportunities and enhance sales strategies.Work collaboratively with team members to support overall business objectives and exceed performance metrics.Required and Preferred QualificationsBachelor's Degree in Business, Marketing, or a related field.Proven experience in sales or customer service, preferably within the gem, jewelry, or retail sectors.Strong communication and interpersonal skills to build robust client relationships.Time management and organizational skills with a focus on detail-oriented tasks.Ability to adapt to varying customer needs and remain flexible in a fast-paced environment.Technical skills related to software applications used in sales and customer management.Experience with CRM systems is a plus.Join our dynamic team where opportunities for growth abound. We pride ourselves on a collaborative company culture that fosters creativity and innovation. Our modern workplace benefits include flexible working hours, professional development programs, and a focus on employee well-being.Our team structure consists of talented individuals who work cross-functionally to deliver exceptional results. The Gem Portal Executive will report directly to the Sales Manager and collaborate closely with the marketing and operations teams to streamline processes and improve overall sales functions.We encourage all motivated individuals with a passion for sales and client service to apply and become part of our vibrant