We are seeking a dedicated Customer Support and Telemarketing Representative to join our vibrant team in San Francisco, California. As a key player in our organization, you will operate in a dynamic and friendly work environment where your communication skills will directly contribute to enhancing customer satisfaction and driving sales initiatives. This role will have a significant impact on our customer engagement strategies, as you will serve as the front line of our client interactions.Key ResponsibilitiesEngage with customers through phone calls and provide exceptional support to address their inquiries and concerns.Promote and sell products or services over the phone by effectively communicating benefits and features.Document and manage customer interactions in the customer relationship management (CRM) system.Collaborate with the sales team to identify and convert leads into sales opportunities.Follow up with customers post-interaction to ensure satisfaction and encourage repeat business.Gather customer feedback and report findings to management for continuous improvement.Participate in ongoing training sessions to enhance both product knowledge and communication skills.Required and Preferred QualificationsFree training provided