Join our dynamic team in the rapidly evolving IT sector as an Inside Sales Representative, where your ability to communicate effectively in Bengali will play a crucial role in driving sales and building customer relationships. Our company is a mid-sized technology solutions firm located in Kolkata, West Bengal, known for its innovative approach and commitment to excellence. In this role, you will have the opportunity to significantly impact our sales growth and customer satisfaction in a supportive, collaborative work environment.Key ResponsibilitiesEngage with potential clients to understand their IT needs and offer suitable solutions.Conduct research to identify new sales opportunities through various channels.Prepare and deliver compelling sales presentations to prospective customers.Negotiate contracts and close sales while ensuring customer satisfaction.Maintain accurate records of sales activities and customer interactions in the CRM.Collaborate with marketing and product teams to align messaging and strategies.Meet and exceed sales targets and KPIs set by the management team.Required and Preferred QualificationsBachelor's Degree in Business, Marketing, or a related field.Proven experience in sales, preferably in the IT industry.Strong communication, negotiation, and customer service skills.Proficiency in using CRM software and Microsoft Office Suite.1-3 years of experience in a similar role.Fluency in Bengali and English is essential.Our Inside Sales team is composed of passionate sales professionals working together to achieve ambitious goals. You will report directly to the Sales Manager and closely collaborate with members from the marketing, product, and customer support teams to provide a seamless experience to our clients.We encourage a culture of growth, offering various professional development opportunities, including workshops, training sessions, and mentorship programs. Our modern workplace is designed to foster creativity and teamwork, complete with flexible working options and attractive benefits that promote work-life balance.