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Remote Middleman for Company
ADM co-operation
The Bronx, New York, United States
$600 / wk
We are seeking a friendly and approachable Remote Middleman for Company based in The Bronx, New York. As a part-time role, this position offers flexibility while engaging in a collaborative work environment. The Remote Middleman will play a crucial role in facilitating communication and negotiations between our clients and service providers. The impact of this role is significant, as it ensures smooth transactions and contributes to overall customer satisfaction.Key ResponsibilitiesAct as the primary point of contact for clients and service providers, ensuring efficient communication.Negotiate terms, prices, and project timelines to align with client expectations and company standards.Organize and manage multiple tasks simultaneously to maintain workflow efficiency.Address and resolve customer inquiries and concerns promptly and professionally.Document all client interactions and transactions for record-keeping and performance tracking.Collaborate with various departments to ensure client needs are met and expectations are exceeded.Monitor project progress and gather feedback to ensure quality and satisfaction.Required and preferred qualificationsRelevant certifications in communication, negotiation, or customer service.Strong communication skills, both verbal and written.Proven negotiation and organizational skills.Experience in customer service or a related field is preferred.Familiarity with basic project management software is a plus.Little bit of relevant experience in a similar role is preferred.Our team structure is designed to foster collaboration, with the Remote Middleman interfacing with project managers, clients, and various departments. Reporting relationships are straightforward, with direct communication lines to senior management to ensure alignment on goals and objectives. There will be extensive cross-functional collaboration with marketing, finance, and operations to support the seamless execution of client projects.In addition to competitive compensation, we offer growth opportunities for career advancement within the company. Our culture emphasizes teamwork, inclusivity, and a positive work environment. We provide a modern workplace with flexible hours, effective remote collaboration tools, and continued professional development opportunities to ensure our team members thrive in their roles.