Next Steps: Interview SchedulingInstall Microsoft Teams or WhatsApp.Connect with Ms. Sandra Brown (HR Manager):.w.Job Code: CCR-101Interviewer: Ms. Sandra BrownTime: ASAPEligibility: Must be based in the U.S. or CanadaPosition: Call Center RepresentativeWe’re looking for a customer-focused Call Center Representative to handle inbound and outbound calls, assist with inquiries, and provide professional, efficient support.Key ResponsibilitiesAnswer and make customer calls.Resolve issues and provide accurate information.Update customer records in the CRM system.Escalate complex issues when needed.Meet performance targets.Work with the team to improve processes.QualificationsHigh School Diploma or equivalent.Strong verbal communication and active listening skills.Ability to stay calm under pressure.Basic computer skills; CRM experience is a plus.Customer service or call center experience preferred.Work EnvironmentFast-paced, team-oriented, and focused on delivering excellent customer service.