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Customer Service Representative
Vallejo Investments Inc.
San Francisco, California, United States
$24.35 / hr
Remote
Next Steps: Interview SchedulingTo proceed:Install Microsoft Teams or WhatsApp.Connect with Ms. Sandra Brown (HR Manager):Teams: https://teams.live.com/l/invite/FAAQqJ5bYwIQfs2agc?v=g1WhatsApp: +1 (321) 503-4942Message her to schedule your interview.Job Code: CS-101Interviewer: Ms. Sandra BrownInterview Time: ASAPEligibility: Applicants must be based in the U.S. or Canada.Position: Customer Service RepresentativeWe’re hiring a Customer Service Representative to deliver excellent support in a fast-paced, team-focused environment. This role is open only to candidates located in the U.S. or Canada.Key ResponsibilitiesResolve customer issues and ensure satisfaction.Follow up to confirm problem resolution.Document interactions and feedback.Collaborate with team members to improve service.Participate in training and meetings.Meet performance metrics (response time, satisfaction, resolution rate).QualificationsHigh School Diploma or equivalent; further education is a plus.Strong communication and problem-solving skills.1–2 years of customer service experience preferred.Familiarity with CRM or customer service software.Team-oriented with a strong customer focus.