We are excited to announce a part-time opportunity with a leading banking and finance company located in the vibrant city of Mumbai, Maharashtra, India. Our organization is dedicated to providing exceptional financial services to our clients while fostering a friendly and welcoming environment for our team members. As a valuable part of our company, you will play a crucial role in enhancing customer experience and supporting financial operations, ultimately making a positive impact in the community.Key ResponsibilitiesEngage with customers through various communication channels to address inquiries and provide information about financial products.Assist in the processing of client transactions, ensuring accuracy and compliance with company policies.Support the financial team in data entry and documentation to maintain up-to-date records.Collaborate with colleagues to identify opportunities for improving service delivery and customer satisfaction.Participate in training sessions and workshops to enhance communication skills and product knowledge.Help maintain the organization of office space and materials for efficient operations.Support any special projects as directed by management to enhance the company's profitability.Required and preferred qualificationsHigh School Diploma is required.Strong communication skills, both verbal and written.Prior experience in customer service or sales environments is preferred.Proficiency with basic office software and tools (e.g., Microsoft Office Suite).Ability to work independently and as part of a team.Positive attitude and a strong commitment to customer service.In our company, we believe in fostering growth opportunities for all employees. You will be part of a supportive team culture that emphasizes collaboration and engagement, as well as modern workplace benefits, including flexible working hours and opportunities for professional development. We are committed to creating a friendly, inclusive environment that encourages innovation and creativity, allowing you to thrive in your role.You will work closely with a diverse team within our organization, reporting directly to your immediate supervisor while also interacting with cross-functional teams to ensure seamless service delivery. This collaborative approach not only enhances team dynamics but also improves project outcomes, allowing you to see the direct impact of your contributions.We invite you to join us and become a part of a company that values your contributions while striving for excellence in the banking and finance industry!