Review the job details below and click Apply Now to get started.
Back Office operations associate.
Toile (Sustainable Fashion Platform)
Kolkata, West Bengal, India
Rs40,000 / mo
Job Title: Back Office operations associate.Location: Kolkata, IndiaCompany: Toile (Sustainable Fashion Platform)Employment Type: part time / full time.About Toile:Toile is a global platform committed to promotingsustainable fashion by connecting eco-consciousbrands, artisans, designers, and consumers. We areexpanding internationally and strengthening ourteam in India. We are looking for a **Back Office Ecommerce Specialist** in Kolkata to support thesmooth operation of our online store and ensurethat back-end tasks are efficiently managed.Responsibilities:- Perform daily administrative tasks related to the ecommerce platform, including order processing,tracking shipments, co ordination with thedesigners and handling returns.- Maintain product listings, update inventory, andensure accurate data entry for all SKUs.- Coordinate with the customer service team tohandle inquiries and resolve issues related toorders, payments, and deliveries.- Collaborate with the e-commerce team to improveinternal processes and streamline workflow. - Assist in implementing promotional campaignsand discounts on the website.- Ensure compliance with company policies andmaintain records of all transactions.Qualifications:- Bachelor’s degree in Business Administration, Ecommerce, or related field.- 2+ years of experience in an e-commerce backoffice or similar role.- Strong attention to detail and excellentorganizational skills.- Proficiency in MS Office (Excel, Word) andexperience with e-commerce platforms.- Knowledge of inventory management and orderprocessing systems.- Good communication skills and ability to workcollaboratively with teams.- Passion for sustainability and ethical fashion is aplus.Why Join Toile?- Be part of a pioneering brand that’s shaping thefuture of sustainable fashion.- Work in a dynamic and growing internationalcompany.- Opportunity to grow and develop within a supportive team environment.