We are seeking a dedicated Shop Helper to join our team in Kolkata, West Bengal, India. In this full-time role, you will play a crucial part in supporting our daily operations within a vibrant retail environment. As a Shop Helper, you will be integral to maintaining a clean and organized space, ensuring excellent customer service, and enhancing the overall shopping experience for our customers.Key ResponsibilitiesMaintain cleanliness and organization in all areas of the shop, including merchandise displays and customer service areas.Assist customers with inquiries, providing exceptional service and resolving any issues that may arise.Restock shelves and displays to ensure product availability and maximize customer satisfaction.Monitor inventory levels and assist with inventory management processes.Collaborate with team members to ensure smooth shop operations and a welcoming environment.Perform basic administrative tasks such as cashier duties or filing as required.Participate in training sessions and team meetings to enhance skills and performance.Required and Preferred QualificationsHigh School Diploma or equivalent is required.Proven skills in cleaning, time management, customer service, organization, and communication.Previous experience in a retail or customer service environment is preferred.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Familiarity with point-of-sale (POS) systems and basic software tools is a plus.Strong interpersonal skills and a team-oriented mindset.As a Shop Helper, you will have the opportunity to grow within our organization, gaining valuable experience that can lead to advancement in retail management and customer service roles. We pride ourselves on fostering a positive company culture, where teamwork and collaboration are essential. Our modern workplace includes various benefits, such as competitive compensation, flexible working hours, and opportunities for professional development.In our retail environment, you will be using common tools such as cleaning supplies, restocking equipment, and POS systems. The team structure includes close collaboration with shop managers and sales associates, ensuring seamless operations. You will also have the opportunity to interact with cross-functional teams to create an optimal shopping experience for our customers.