Join our dynamic team in Los Angeles, California, as a promotional offer participant! In this exciting opportunity within the customer service industry, you will play a vital role in enhancing the experience of our clientele. This position offers a chance to work with a company that values creativity and innovation while fostering a supportive and collaborative work environment. As a participant in our promotional offer program, your work will have a direct impact on our customers' satisfaction and loyalty.Key ResponsibilitiesEngage with customers to provide exceptional service and answer inquiries related to promotions.Assist in the execution of promotional initiatives, ensuring all aspects are communicated effectively.Gather feedback from participants to improve future promotional offers and customer experiences.Collaborate with team members to develop creative solutions to enhance customer engagement.Maintain accurate records of customer interactions and promotions offered.Monitor the success of promotional activities through metrics and customer feedback.Participate in team meetings to share insights and strategies for improving service delivery.Required and preferred qualificationsHigh School Diploma or equivalent educational background.Proven experience in customer service or related field is preferred.Strong communication and interpersonal skills.A genuine commitment to putting the customer first.Comfortable working in a fast-paced environment.Basic computer skills and familiarity with customer service software is a plus.1-2 years of relevant experience in the customer service sector is advantageous.As part of our team, you will find numerous growth opportunities within our company as we promote from within and value employee development. Our culture emphasizes teamwork, innovation, and fun, making our workplace a place where you can thrive. We also offer modern workplace benefits, including flexible hours and opportunities for professional development to enhance your skills and career trajectory.You will work with a dedicated team structure, reporting to the Customer Service Manager while collaborating closely with marketing and sales departments to ensure a unified approach to our promotional offers. Cross-functional collaboration is encouraged, allowing for the sharing of ideas across different teams to achieve our overarching goals.