We are seeking a part-time Customer Service Representative/Administrator to join our dynamic team in Stockholm, Sweden. This role is perfect for someone who thrives in a casual and approachable work environment and enjoys interacting with customers. As a key member of our team, you will help maintain smooth operations and create a positive experience for our clients, making a real impact in our community.Key ResponsibilitiesProvide excellent customer service by responding to inquiries via phone, email, and in-person.Organize and maintain customer records accurately and efficiently.Assist in scheduling appointments and managing calendars to optimize team productivity.Address and resolve customer complaints or issues in a timely manner.Collaborate with other team members to streamline administrative processes.Prepare and process invoices and other documentation as needed.Contribute to team meetings to share insights and improve customer service strategies.Required and Preferred QualificationsHigh School Diploma or equivalent.Strong communication skills, both verbal and written.Excellent organizational and time management abilities.Proficient in using standard office software (e.g., Microsoft Office, Google Workspace).Previous customer service experience is a plus, but not required.Our team is structured to encourage collaboration and open communication, ensuring that everyone feels valued and heard. You will report directly to the Customer Service Manager and work closely with both the administrative and sales teams to facilitate seamless operations, ultimately improving customer satisfaction.Join us and enjoy growth opportunities as you expand your skills in customer service and administration. We pride ourselves on fostering a company culture that values inclusivity, support, and teamwork. Our modern workplace offers benefits that enhance work-life balance and promote professional development.Consider this role if you're looking for a position that allows flexibility while being part of a vibrant team dedicated to exceptional customer experiences!