Join our dynamic team in a friendly and inviting remote work environment! We are seeking enthusiastic individuals for both part-time and full-time opportunities in Houston, Texas. Our company is focused on providing excellent customer service and efficient data entry solutions. With the flexibility of working from home, this role will allow you to contribute meaningfully while enjoying a great work-life balance.Key ResponsibilitiesPerform accurate data entry tasks to ensure high-quality information management.Provide exceptional customer service by responding to inquiries and resolving issues via phone, email, or chat.Maintain organized electronic records and documentation of customer interactions.Assist in processing customer orders and managing account information as needed.Collaborate effectively with team members to achieve service and operational goals.Participate in team meetings and training sessions to stay updated on company policies and technologies.Track and report on performance metrics to improve productivity and service quality.Required and Preferred QualificationsProficient in data entry with a keen eye for detail.Strong customer service skills with a friendly demeanor.Ability to work independently and manage time effectively.No formal education required, but relevant experience is a plus.Familiarity with basic office software and customer relationship management (CRM) tools.Minimum 1 year of experience in a customer service or data entry role preferred.Our company culture emphasizes teamwork and support, allowing employees to thrive in a modern workplace. Enjoy the benefits of flexible hours and the ability to work from home while pursuing professional development opportunities that align with your career goals.Our technical environment utilizes popular data entry software and communication tools to facilitate collaboration. You will be part of a team structure that encourages feedback and growth, reporting directly to a customer service supervisor, while collaborating with cross-functional teams to enhance service delivery.