Join our team as an Online Travel Consultant and explore the exciting world of travel and customer service. Based in New York City, our dynamic freelance consultants provide unparalleled support to clients seeking memorable travel experiences. You will have the opportunity to work in an innovative, fast-paced environment where your influence will directly impact customer satisfaction and retention. This role is perfect for individuals who are passionate about travel and enjoy interacting with customers from diverse backgrounds.Key ResponsibilitiesEngage with clients through various online channels to address travel inquiries and offer personalized recommendations.Assist customers in planning and booking travel itineraries, ensuring a smooth and enjoyable process.Provide exceptional customer service by answering questions and resolving issues in a timely manner.Maintain a high level of attention to detail when processing travel arrangements and documentation.Multitask effectively to manage multiple client interactions while prioritizing tasks efficiently.Stay informed about travel trends, destinations, and industry updates to provide knowledgeable advice to clients.Collaborate with team members to share insights and enhance customer experience strategies.Required and preferred qualificationsHigh School Diploma or equivalent education.Good communication skills, with a focus on customer service excellence.Proven ability to multitask and pay attention to detail in a fast-paced environment.Familiarity with travel booking software and online tools is a plus.Previous experience in customer service or the travel industry is preferred but not required.This role offers significant growth opportunities as you can expand your knowledge within the travel industry and develop a clientele of satisfied customers. Our company culture prioritizes inclusivity, innovation, and teamwork, making it a great place to thrive professionally. You'll benefit from a modern work environment that supports work-life balance and opportunities for professional development, ensuring you're well-equipped for your career journey.This position involves regular interaction with a diverse team and management, fostering cross-functional collaboration to enhance client experiences and improve service offerings. Join us, and be part of a passionate team dedicated to creating unforgettable travel adventures!Contact us with the screenshot of the job post you are interested in via WhatsApp: +1 (580) 284-6472