We are excited to invite applications for the position of Online Tourism Assistant based in Roswell, GA. As a contract role, this position offers a unique opportunity to work in the dynamic tourism industry, which is thriving and innovative. You will be part of a small but enthusiastic team dedicated to providing top-notch travel assistance and experiences to clients. Your role will significantly impact the company's growth and customer satisfaction, ensuring that guests have memorable experiences.Key ResponsibilitiesRespond to customer inquiries via email and chat regarding travel-related questions.Assist in creating travel itineraries based on client preferences and budget.Collaborate with suppliers to secure bookings for accommodations, tours, and transportation.Provide detailed information about travel packages and discounts available to customers.Maintain accurate and organized records of bookings and customer interactions.Support marketing efforts by sharing positive customer feedback and testimonials.Participate in team meetings to strategize on improving overall customer service experience.Required and Preferred QualificationsBasic English proficiency is a must.Previous experience in customer service or tourism is preferred, but not required.Familiarity with online booking systems and travel-related platforms is a plus.Excellent communication skills and a friendly demeanor.Ability to work independently and manage time effectively.Basic computer skills and familiarity with Microsoft Office Suite.Our team is a close-knit group that values collaboration and shared success. You will report directly to the Tourism Manager and work alongside travel agents, marketers, and customer service representatives to provide an excellent service to our clients. The ideal candidate will find opportunities for cross-functional collaboration by working with marketing and sales teams to enhance our service offerings.We are passionate about fostering a company culture that supports professional growth and personal development. At our company, you will have access to various resources that provide growth opportunities, including workshops and training sessions. Enjoy a modern work environment with flexible hours and the chance to work with a diverse team, contributing to a marketplace rich in culture and adventure. Join us and be part of an extraordinary journey in the tourism industry!