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Online Customer Service/Data Entry Representative
Pinnacle Talent Solutions
Los Angeles, California, United States
$30 / hr
Remote
Join our growing team as an Online Customer Service/Data Entry Representative in Los Angeles, California! We are a dynamic part-time workplace focused on providing excellent customer service while maintaining a meticulous approach to data entry. Our company thrives on teamwork, customer satisfaction, and a passion for details, making this role highly impactful for both our clients and the organization.Key ResponsibilitiesProvide outstanding customer service via online channels, addressing inquiries and resolving issues promptly.Accurately enter and update customer data into our databases, ensuring high levels of data integrity.Multitask effectively to manage customer requests while maintaining data entry accuracy.Collaborate with team members to streamline processes and improve service efficiency.Participate in team meetings and training sessions to enhance skills and knowledge.Support additional administrative tasks as required by the management team.Required and Preferred QualificationsHigh School Diploma or equivalent education.Strong communication skills to effectively engage with customers and team members.Proven experience in data entry and customer service roles.Ability to multitask in a fast-paced environment.Familiarity with customer service software and data entry tools is a plus.1-2 years of related experience is preferred.We pride ourselves on providing a supportive and welcoming company culture. You will have opportunities for growth and professional development through ongoing training and mentorship. Our modern workplace offers competitive compensation of $30 per hour and embraces work-life balance.As a part of our structure, you will work within a collaborative team that encourages cross-functional teamwork. You will report directly to the Customer Service Manager and interact regularly with other departments to ensure customer satisfaction and data accuracy. Our team values efficient communication and innovation in problem-solving to enhance our operational impact.