Join our dynamic team as a Car Rental Representative in Huacas, Guanacaste, Costa Rica! Our company operates in the vibrant car rental industry, serving both local residents and tourists eager to explore the beautiful surroundings. We pride ourselves on delivering exceptional customer service while maintaining a welcoming and professional work environment. In this role, you'll have a direct impact on customer satisfaction, helping to create memorable experiences for our clients.Key ResponsibilitiesAssist customers with their car rental needs, providing information and guidance on available vehicles.Handle the rental process, including data entry, vehicle inspections, and contract preparation.Resolve customer inquiries and concerns in a timely and friendly manner.Manage vehicle inventory, ensuring that all cars are clean, well-maintained, and ready for rental.Process payments and manage account transactions in accordance with company policies.Collaborate with other team members to ensure smooth daily operations and excellent customer service.Achieve individual and team performance metrics, focusing on customer satisfaction and rental volume.Required and Preferred Qualifications Bilingual English SpanishHigh School Diploma or equivalent.Proven experience in customer service, preferably in the hospitality or car rental sectors.Excellent communication skills, both verbal and written, with a friendly and approachable demeanor.Basic computer skills and familiarity with rental management software are a plus.A valid driver's license is required.Our company emphasizes a team-oriented atmosphere where every member contributes to our shared success. The Car Rental Representative reports directly to the Rental Manager and collaborates with sales and maintenance teams to deliver outstanding service.We promote a positive workplace culture that values employee development and offers growth opportunities within the organization. Employees enjoy modern benefits, including flexible schedules, ongoing training, and potential career advancement as our business expands.