Join our dynamic team in West Vancouver as a Customer Service and Online Product Manager. In our fast-paced, customer-centric environment, you'll have a direct impact on enhancing the online experience for our clients. This full-time role offers competitive compensation of CAD $40,000 - $60,000 annually, depending on experience.Key ResponsibilitiesManage customer inquiries and provide exceptional serviceOversee online product offerings and updatesCollaborate with marketing to improve product visibilityAnalyze customer feedback for service enhancementDevelop strategies for customer engagementTrain team members on service protocolsRequired and preferred qualificationsBachelor's DegreeSkills: Communication, Problem Solving, Customer Focus, AdaptabilityExperience: 2+ years in customer service or product management preferredWork within a supportive team structure, reporting to the Operations Manager, and engage with cross-functional teams to drive product success.