Job descriptionAbout the Role:This opening requires night shift from 9pm to 5am China Standard time.We’re seeking a bilingual Virtual Assistant (Mandarin Chinese + English)Insurance industry experience is a plus. This role supports an independent insurance agency and requires strong communication skills in both Mandarin and English. If you’ve worked with insurance workflows and can confidently interact with Mandarin-speaking clients, we want to hear from you!Key Responsibilities:Handle inbound calls and client communicationProcess insurance quotes and proposals (no coverage discussions required)Manage policy renewals, COIs, endorsements, and mortgagee changes.Follow up on payments and billing inquiriesInbox and calendar managementData entry into CRMs and quoting software (AMS360, EZLynx, QuoteRush, etc.)Support with lead follow-ups and retention tasksHandle returned mail, inspection notifications, and document requestsWhat You Bring:Preferred - previous experience working in Insurance industry or with an insurance agencyStrong Madarin and English communication skillsTech-savvy and familiar with CRM and quoting toolsOrganized, detail-oriented, and dependableAble to work U.S. business hoursA quiet workspace, reliable internet, and professional computer setup.Why Work with OVAS?We provide 30 days of paid training, including hands-on work in a real insurance agencyNo Weekends -Weekends Off!Paid time out - Paid VacationNo Extra HoursGet paid on time - Every time!Opportunity to advance in Insurance IndustryYou’ll be supported by a full-time team and ongoing training opportunitiesLong-term job stability with one dedicated clientAccess to AI tools like ChatGPT to improve productivityNo hidden fees, no startup costs—just a supportive environment to grow your careerWe treat our VAs like team members, not tempsCompensation is based on your experience$5.00 USD hourly37 Yuan per hourWork Location - Remote from HomeThis opening requires night shift from 9pm to 5am China Standard time.Join OVAS and become part of a team that values your skills, supports your growth, and empowers you to make a real impact in the insurance industry.Job Type: Full-timeApplication Question(s): Are you able to work the night shift from 9pm to 5am China standard time? Education: Bachelor's (Required) Experience: Virtual Assistant -Remote: 2 years (Required) Language: English at C1 level or higher (Required)