Job Title: General and Operations Assistant Position Overview: We are seeking a highly organized, detail-oriented, and proactive General and Operations Assistant to provide critical support across a variety of administrative and operational functions. The ideal candidate will demonstrate exceptional attention to detail, a strong sense of urgency, and the ability to manage diverse tasks in a fast-paced and evolving work environment. This role requires close coordination with leadership, teams, and external stakeholders to ensure the accurate and seamless execution of day-to-day operations, order processing, and administrative activities. The successful candidate will have a meticulous approach to tasks, ensuring nothing slips through the cracks while maintaining efficiency and professionalism. Estamos buscando un AsisteJob Title: General and Operations Assistant Position Overview: We are seeking a highly organized, detail-oriented, and proactive General and Operations Assistant to provide critical support across a variety of administrative and operational functions. The ideal candidate will demonstrate exceptional attention to detail, a strong sense of urgency, and the ability to manage diverse tasks in a fast-paced and evolving work environment. This role requires close coordination with leadership, teams, and external stakeholders to ensure the accurate and seamless execution of day-to-day operations, order processing, and administrative activities. The successful candidate will have a meticulous approach to tasks, ensuring nothing slips through the cracks while maintaining efficiency and professionalism. Key Responsibilities: • Administrative Support: • Manage schedules, calendars, and appointments for key personnel with precision and accuracy. • Prepare and distribute reports, presentations, and correspondence with careful review to ensure quality and correctness. • Handle general office management tasks, including supply inventory and vendor coordination, ensuring all details are tracked and updated. • Operational Coordination: • Assist in the planning and execution of projects, ensuring timelines, deliverables, and all details are managed meticulously. • Track and monitor key operational metrics and create regular status updates with attention to accuracy and completeness. • Coordinate logistics for meetings, events, and travel, including international arrangements, ensuring all elements are confirmed and aligned. • Order Processing and Support: • Process customer orders with exceptional attention to detail, verifying all information is correct before submission. • Monitor the order lifecycle and promptly address issues related to fulfillment or delivery with thorough follow-up. • Provide clear and accurate support to customers and internal teams regarding order-related inquiries or changes. • Task Management: • Take on ad hoc tasks as needed, ensuring all tasks are prioritized, tracked, and completed accurately. • Review incoming requests carefully to understand and meet expectations within required timeframes. • Process Management: • Identify and implement improvements to administrative and operational workflows, focusing on accuracy and efficiency. • Maintain accurate records, documentation, and filing systems with a focus on precision and organization. • Support the development and maintenance of standard operating procedures (SOPs) with careful attention to consistency and clarity. • Communication and Liaison: • Act as a point of contact between internal teams, external vendors, and stakeholders, ensuring clear and accurate communication. • Respond promptly to inquiries and requests, always double-checking information to maintain reliability and professionalism. • Problem-Solving and Crisis Management: • Anticipate potential challenges and develop proactive, detail-oriented solutions. • Address unexpected issues or urgent tasks with precision, ensuring all necessary information is considered and resolved effectively. Key Qualifications: • Experience: • 3-5 years of experience in administrative, operational, or customer support roles, preferably in dynamic or fast-paced environments. • Skills and Competencies: • High attention to detail with a commitment to accuracy and thoroughness in all tasks. • Strong organizational skills with the ability to manage multiple priorities and meet deadlines. • Excellent verbal and written communication skills, ensuring clarity and precision. • Proficiency in productivity tools (e.g., Microsoft Office Suite, Google Workspace, and order processing systems). • Analytical and problem-solving skills, with the ability to think critically under pressure. • Adaptability: • Comfort working in a rapidly changing environment and taking on diverse responsibilities. • Flexibility to support varying schedules, including occasional after-hours tasks. • Professionalism: • A high level of discretion and integrity when handling confidential information. • A team-oriented attitude with the ability to work independently when needed. Work Location and Schedule: • Location: Laureles • Schedule: Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 8:00 AM to 1:00 PM • Requirements: Good conversational and written English skills, with excellent availability. What We Offer: • A dynamic and collaborative work environment. • Opportunities to contribute to meaningful projects and operational success. • Competitive salary and benefits package. • Professional development and growth opportunities. This role is ideal for a meticulous, self-motivated professional who thrives in a support role and enjoys contributing to operational excellence. If you have a sharp eye for detail, a proactive mindset, and the ability to ensure smooth operations, we encourage you to apply.nte General y de Operaciones altamente organizado para unirse a nuestro equipo en Medellín, Antioquia. Somos una empresa en crecimiento que se especializa en ofrecer soluciones efectivas y personalizadas, y buscamos a un profesional que comparta nuestra visión de excelencia. Este rol es fundamental para optimizar nuestras operaciones diarias y mejorar la eficiencia de nuestros procesos.Responsabilidades Clave:Gestionar la agenda diaria y coordinar las actividades del equipo.Colaborar en la preparación y seguimiento de informes de progreso.Atender y dirigir las consultas tanto internas como externas de manera profesional.Asistir en la organización de eventos y reuniones especiales.Realizar tareas administrativas como la gestión de documentos y archivo digital.Mantener un ambiente de trabajo ordenado y eficiente.Colaborar con otros departamentos para asegurar el flujo adecuado de información.Calificaciones Requeridas y Preferidas:Título profesional en áreas relacionadas.Demostrada capacidad de organización y multifuncionalidad.Experiencia mínima de 2 años en roles similares.Conocimientos en software de gestión y herramientas digitales.Preferible conocimiento de herramientas de colaboración en línea.Estamos comprometidos con el desarrollo profesional de nuestros empleados, aplicando un ambiente de trabajo que promueve la colaboración y el crecimiento. Ofrecemos oportunidades de avance, donde tu contribución se valora y cada integrante del equipo tiene la oportunidad de impactar en la evolución de nuestro negocio. Además, cultivamos una cultura empresarial acogedora que fomenta la creatividad y la apreciación por el trabajo en equipo. Te ofrecemos un paquete de beneficios que incluye horarios flexibles, capacitaciones regulares, y un entorno moderno que apoya el bienestar de nuestros colaboradores.Entorno Técnico:Herramientas de gestión como Google Workspace y Microsoft Office.Estructura de equipo compuesta por profesionales multidisciplinarios.Reportas directamente al gerente de operaciones.Colaboración con equipos de ventas, marketing y desarrollo de productos.Si estás listo para un nuevo reto y deseas formar parte de nuestra familia, ¡esperamos tu postulación!